Answers to your Questions

Browse our FAQ page for answers to some of our most commonly asked questions.

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FAQ

What does Bonne Maman mean?

Bonne Maman means “grandmother” in French. The homemade taste and wonderful range of fruity flavours are reminiscent of grandmother’s French kitchen.

Bonne Maman embodies the tenderness and the generosity of our loving grandmothers.

Are Bonne Maman Conserves and Jellies 100% natural?

Yes, Bonne Maman Conserves are made from authentic recipes with only the finest natural ingredients.

Are Bonne Maman Conserves and Jellies gluten-free?

All Bonne Maman Conserves and Jellies are gluten-free. This claim is determined by the fact that all ingredients used in our products have < 20PPM.

Are Bonne Maman Conserves and Jellies “nut-free”?

Our Bonne Maman Conserves and Jellies recipes do not use any peanuts, tree nuts or sesame nuts. Our Conserve and jellies are considered to be “nut free”.

What is the shelf life for Bonne Maman Conserves and Jellies?

We guarantee the quality of our Conserves and Jellies for two years (24 months) from production. We recommend that the Conserve be refrigerated after opening. Although we do not guarantee our Conserve for a specified period of time AFTER they are opened, by storing an open jar with the cap tightly closed in your refrigerator, our Conserve should last for several weeks without a problem.

What’s the difference between red, blue and brown lids?

Red lids for Conserves (made of fruit), blue lids for jellies (made of fruit juice) and brown lids for chestnut and caramel spreads.

In how many countries can you find Bonne Maman?

Almost 100. All the jars come from the same place in France, where Bonne Maman is born (a small town nestled in the heart of South West of France).